Inspire 3 - Can't sync since last update

[Olahou]

I have an Inspire 3. The phone app updated two days ago and every since, it does not show the battery percentage anymore.  It does not sync my sleep. Before, if I touched the watch icon in the upper left corner, it would bring up another screen where you could tell it to sync.  Now when you touch that icon, it just says it synced just then, but it isn't as when I go back to the front screen, it does not show my sleep data.  If I pull down the front screen, it "updates" but it only updates the steps and I still get no data in the sleep. On the watch itself, it shows my breathing rate, etc., but not the sleep data.  

Moderator edit: updated subject for clarity

[FatimaFitbit]

Hi there @Olahou! 

A warm welcome to the Fitbit Community! Thank you for sharing with us that your Inspire 3 isn't syncing your sleep anymore.

You mentioned you updated the Fitbit app, could you please verify if it's the 4.32 version?

If your Fitbit device’s battery isn’t critically low, check when the Fitbit device last synced. Your Fitbit will usually sync automatically when it's near your phone and you open the Fitbit app. If it doesn't (or if it syncs but your sleep session doesn’t appear), follow these steps:

1. From the Today tab  in the Fitbit app, press and hold on the screen and pull down to refresh.
2. If your Fitbit device didn’t sync, force quit the Fitbit app and restart your phone’s Bluetooth connection.

Try to manually sync your Fitbit device again. If you’re still experiencing issues, refer to Why won't my Fitbit device sync?

I suggest you try to follow the troubleshooting steps from this help article too: Why can't I set up my Fitbit device?