Inspire 3 - Sleep Duration

[SleeplessNight]

This probably has already been addressed, but even the simple sleep duration seems way off. The tracker obviously identifies quietly lying in bed as sleep. My tracker ist off by at least 2 hours. I see the only way to compensate is to set a timeframe for the sleep recording. Bit surely there must be a better solution than that?

Moderator edit: updated subject for clarity

[HorareyFitbit]

Hi @SleeplessNight, it's great to see that you've visited the Fitbit Community!

Thanks for sharing with me your situation regarding your sleep situation, let me help you to improve it.

• First please confirm if your sleep setting is set to Sensitive. To confirm it  you can check this article. How do I track my sleep with my Fitbit device?
• For accurate sleep tracking, wear the device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight. As a reference read: How do I wear my Fitbit device?
• To adjust a sleep session’s start or end time you can edit it in the Fitbit app. How do I add, edit, or delete Fitbit data and activities?

[DaleRae]

Lol!  I have the opposite problem.  I so much as wiggle a finger in my sleep and Fitbit says I'm awake!  Sometimes, it says I am awake and dreaming at the same time.  On the other hand, I take my Fitbit off for 1-2 hours every morning and it says I'm asleep!  I would not use Fibit sleep tracking as an accurate record of your sleep patterns.

[SleeplessNight]

Yes, set to sensitive and wearing correctly. Last night I was awake for 2 and a half hours but according to Fitbit, I was sleeping. Obviously we should not expect perfect sleep tracking from the device, but this is way off. Also it doesn't know when I fall asleep. I guess I got sucked in by some clever marketing. 🙃

[SleeplessNight]

Agree. Will look to get my money back.

[HorareyFitbit]

Hi guys, welcome back to our Community!

Thanks for letting me know your current situation regarding your sleep data. Since the suggested articles I provided didn´t seemed to work for your specific case I can recommend you to reach our Support team, since they have more tools that might be helpful to improve your situation with your devices.

You can contact them with the link Im going to send you where you can describe your situation, after that that you are going to recieve some recommended articles and then you will be able to choose how you want to contact our Support team.