Inspire 3 - Step discrepancy

[Jmarkp]

Why does the online app have a higher step count than my Inspire3 tracker?  The difference isn't large (~100 steps), but, I'm curious to know where these steps are coming from. 

TIA 

Moderator edit - updated subject for clarity

[Gr4ndp4]

Hi, @Jmarkp, welcome to the community. Normally, I would anticipate the reverse would occur. Your Inspire 3 syncs data to the Fitbit app, but this is not a constant process. Steps might accumulate on the Inspire 3 & then when synced, update the Fitbit app. If you touch the "Steps" tile on the Fitbit app "Today" screen, you should see something like this -

Note the source. In my case, I have "Health Connect" set up. How do I use Health Connect in the Fitbit app? - Fitbit Help Center explains how this works and how some data may have come from another source (like your phone)

I hope this helps.

Cheers

[DaleRae]

I have the same problem.

[ucialum85]

I have the same problem.  It's so annoying that Fitbit can't get this right. I went through all the steps to "correct" this as was told when I called Support and it happens again and again. This is only one of problems I've had with my Fitbit.