Inspire 3 all previous data gone and not providing new data

[Cheryl601]

My inspire 3 was working great until 2 days ago when all of a sudden all my previous data on the app has disappeared and the app is not synching with my tracker

[DavidFitbit]

Hi @Cheryl601, welcome to  the Fitbit Community! It's great to have you here!

Let me help you with your data stored through your Fitbit app.

For the issue that your Inspire 3 is not updating any new data, please make sure your device is paired to your account:

- From the Today tab in the Fitbit app on your phone, tap the devices icon .
- You should see the image of your Inspire 3

If not, tap Add more devices, choose your device and then follow the on-screen instructions to continue.

In regards to your previous data gone, make sure you are logging into the right Fitbit account. If you recently created an account with a different email address the old data stored will remain in that account.

[Cheryl601]

Fixed it 😁