11-02-2023
15:23
- last edited on
11-11-2023
06:19
by
ManuFitbit
11-02-2023
15:23
- last edited on
11-11-2023
06:19
by
ManuFitbit
Hi, I wonder can anyone help me here? I bought an Inspire 3 Fitbit back in July of this year (2023). At first, what impressed me was the battery lasting about 10 days. But all of a sudden, in recent weeks, it seems to drain within a day. Anyone else experiencing, or experienced this? What do you recommend?
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And, I forgot to add, I using the Firmware version: 63.20001.188.58.
11-08-2023 09:11
11-08-2023 09:11
My Inspire 2 is doing the same. Battery always used to last at least a week, now within the past week or so it struggles to last 1 day!
11-08-2023 09:14
11-08-2023 09:14
11-11-2023 05:52
11-11-2023 05:52
Welcome to the forums @Steve_78. Welcome back @joncandy.
Thank you for sharing the inquiry regarding the battery of your devices. I'm sorry to know the inconvenience.
@Steve_78 I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. I'd ask you please keep an eye on your inbox and spam folder and keep in contact with Support.
@joncandy please make sure that you've followed the steps provided in this article: Can I extend my Fitbit device's battery life?
In addition, try to perform a restart following the steps listed here, this has been useful for other users experiencing the same inconvenience.