help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 3 buttons stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-13-2023 02:35 - last edited on ‎10-15-2023 13:58 by Fitbit Moderator

‎10-13-2023 02:35 - last edited on ‎10-15-2023 13:58 by Fitbit Moderator

The side buttons on my inspire 3 no longer seem to be working. I’ve restarted it twice, once using the restart button on the Fitbit and once pressing down for 10seconds on the ‘side buttons’ whilst charging as suggested when I googled the problem. Any other suggestions? I have to tap the screen a few times to see notifications.

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎10-15-2023 14:00

‎10-15-2023 14:00

Hi there, @AnnieOldlady. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Inspire 3 and taking the time to troubleshoot it before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer