Inspire 3 doesn't consistently give sleep details

[dincyb]

Getting detailed sleep data is the most important feature of the device. For 16 days out of this year so far, I've not gotten detailed data. I have tried everything suggested by support people and it still only works about half the time. I am fed up & shopping for a better device - maybe not Fitbit.

[Gr4ndp4]

Hi, @dincyb, welcome to the community, have you seen How do I track my sleep with my Fitbit device? - Fitbit Help Center ? Sleep tracking is quite a complex issue, you will see that you need to be at rest for about an hour before it is tracked as "Sleep", also note there is a normal/sensitive setting. You should also be aware that tracking depends on getting a consistent HR reading, how you wear the device is important, if you have a tattoo or scar tissue where you wear your Inspire 3 this will cause problems with HR.

If you are a restless sleeper this will interrupt the process. If your problem persists I would suggest you get a family member or friend to wear your Inspire 3 for a couple of nights to see if it makes any difference.

Let us know how you get on by posting here again.

Cheers