help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Inspire 3 heart rate problem

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-02-2024 20:41

‎08-02-2024 20:41

Saw similar posts in the past but not sure if this was resolved. Have had my Inspire 3 for about 2 months and finding heart rare is starting to inaccurately fluctuate. Ex. Recorded 115 but actual rate was 65. Have tried repositioning it and tightening the band but still seeing inaccurate (high) results.  Will try contacting customer support. 

Best Answer
0 Votes
1 REPLY 1

‎08-05-2024 11:24

‎08-05-2024 11:24

I have had erratic heart rate readings well before the update.  In warm weather when I am sweating the heart rate graph will fall to the 70s from the 120s even though my pace hasn't changed.  I just assume the sweat is causing it to lose contact or it's sliding around a little.

Best Answer
0 Votes