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Inspire 3 is losing steps every time I sync

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‎10-24-2025 15:28

‎10-24-2025 15:28

Just bought an inspire 3 and am finding that every time I sync it loses steps. I tried restarting my device but it is still happening. Very disappointed with this device!

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‎10-24-2025 17:32

‎10-24-2025 17:32

I called the Fitbit product support line about this problem several times. I followed their instructions (downloaded version 4.55 of the software & restarted my Inspire 3, paired the software and the inspire 3 again) but still am experiencing the same problem. Every time I sync the Fitbit software with the inspire 3 it loses steps. This looks to me like a software bug and I wish they would fix it. Very frustrating and disappointing!

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‎10-24-2025 17:46

In response to Dsel

‎10-24-2025 17:46

in researching previous posts I have found that this is a common problem with the inspire 3. Why can’t Fitbit fix this problem?

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