01-27-2025
21:26
- last edited on
01-28-2025
04:04
by
MarreFitbit
01-27-2025
21:26
- last edited on
01-28-2025
04:04
by
MarreFitbit
My inspire 3 is still not functioning correctly. Exercise is not logging when it should. Notifications are not coming through to my watch even though I’ve reset all of the settings necessary for this feature.
Moderator Edit: Clarified subject
01-28-2025 04:11
01-28-2025 04:11
Hi there, @julesjmj. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 is still not tracking your exercises nor receiving notifications. I understand your concern, I will do my best to help you with this!
Regarding the exercise inquiry, would you mind giving me details of the issue? Is your Inspire 3 not tracking your exercise? or is the Fitbit app not showing your exercise after syncing your device? If you haven't done so yet, I'd recommend trying to restart your Inspire 3 by following these steps.
Also, I'd like you to please confirm whether you've tried all troubleshooting steps provided here Troubleshooting quick tips for iPhones or Why are notifications delayed or missing?
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01-28-2025 14:21
01-28-2025 14:21
As to the exercise, both are true, but I can add it myself provided the activity minutes pop up right, which they usually do. it’s not a perfect solution, but it’s at least mostly workable.
with the notifications, I don’t know what to do because it’s never been this bad. I have synced my device with the app. I have unselected and then re-selected sharing notifications under the Bluetooth in my settings, I have reset my actual device twice now and to no avail, and I rely on that vibration for notifications. I have not been in sleep mode or do not disturb mode, I have also not had the vibration setting set to light or whatever it is— I have it on strong. I don’t know what I’m supposed to do and I’m really not happy about this especially because this is something I rely on. All of the other functions that I’ve been occurring over the last several months I can get around it easily enough, but I don’t see how I can get around this