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Inspire 3 is recording the same amount of steps over the last few days

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‎08-12-2024 13:18 - last edited on ‎08-13-2024 15:08 by Fitbit Moderator

‎08-12-2024 13:18 - last edited on ‎08-13-2024 15:08 by Fitbit Moderator

My Fitbit is recording the same amount of steps over the last few days. Also I only get message notifications sometimes. Not consistently. Only have this watch since may and seem to have constant issues. I’ve done all the switching on n off and deleting and re installing but problems continue to arise. 

Moderator Edit: Clarified subject

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‎08-13-2024 15:11

‎08-13-2024 15:11

Hi there, @Bets-68. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that you're still having issues with your Inspire 3. I understand your concern as your Inspire 3 is not that old, we're here to help you! 

I've seen you contacted our Support Team after posting here and they already informed you about this issue. If you have any questions or concerns regarding the outcome of your case, please feel free to contact them back. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


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‎08-13-2024 15:45

In response to MarreFitbit

‎08-13-2024 15:45

What's the point of users going to community forum when you aren't including your company's steps to resolve?

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