Inspire 3 is tracking too many steps

[SoDoSEA]

Recently purchased an Inspire 3. It wildly exaggerates my step counts. Eg. from 0 in my den at a little after midnight to 1147 steps to my bedroom 20 mins later. I’m at my wits end and so far very disappointed.

Moderator Edit: Clarified subject

[Baltoscott]

Hi @SoDoSEA -- try restarting it (swipe down to settings, then up to restart). 

[MarreFitbit · Accepted solution]

Hi there, @SoDoSEA. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconvenience with your Inspire 3.

In addition to @Baltoscott's suggestion, confirm the following are correct in the Fitbit app:

• Your wrist settings (For more information, see Does the wrist I wear my device on affect accuracy? )
• Your height (For more information, see How do I manage my Fitbit profile?)

Since we use height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average. For more information, as @Guy_ has recommended, please see How does my Fitbit device calculate my daily activity?

Sometimes, when you start walking, your steps may not update on your device right away. After about 10-15 continuous steps, you'll notice the steps catch up and start updating in real time with each step you take.