Inspire 3 not pairing with Android phone

[SpunkyMom]

I just got an inspire 3 today. I had a flex already paired to my phone and deleted it from the app. 

I get to the code and put it in, but then I get the error message that something went wrong please try again. 

I uninstalled the app, restarted my phone and reinstalled the app, my Bluetooth is not showing as on. 

Although the Bluetooth shows the inspire, it still won't pair. 

I have a Motorola Moto edge 2022 with Android 12. 

[FatimaFitbit]

Hi @SpunkyMom! 

A warm welcome to the Fitbit Community! It's great to see you here.

Thank you for telling us about this situation and for all your efforts.

I recommend you follow step by step the tips described in this help article: Why can't I set up my Fitbit device? 

Have you already tried to pair the Inspire 3 with a different phone or tablet?

[SpunkyMom]

I found out that it was trying to pair with another phone. Once that phone was turned off, it finally paired with mine. 

[FatimaFitbit]

Hi @SpunkyMom! Thank you so much for your answer and for the update!

It's great news that you could pair your Inspire 3 with the Fitbit app.

The Fitbit community is always available to you. 

I recommend you visit our discussion forums. There you will find several users who are interested in fitness, healthy eating, or better sleep and who share many tips with each other. They will certainly be happy to see you there.

Best wishes!