Inspire 3 not receiving text notifications

[Courtyyy]

I can receive calendar and phone call notifications, but text notifications are not coming through, and they are enabled. 

Moderator edit: clarified subject

[ManuFitbit]

A warm welcome to the forums @Courtyyy.

Thank you for taking the time to share this situation with your Inspire 3.

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. Please, keep an eye on your inbox and spam folder.

[Tchr]

Would love to know the answer as I am having a similar problem 

[Courtyyy]

Yes I have! Thank you! 

[Courtyyy]

Under settings, notifications, text messages, I had to change my show preview to either always or while unlocked. It was on never. 

[JimmyNYC]

My text notifications are not working consistently. They will sometimes, but at the moment they are not coming through. What’s going on? 

is this a firmware bug?