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Inspire 3 not synching and cannot get into the app

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‎10-11-2023 18:09

‎10-11-2023 18:09

Hi, I was trying to sync my Inspire 3 fitbit with the App and got an error message. I tried logging out of my account, restarting my phone and the fitbit. Now when I try to sign in using Sign in with Google on the app or on PC, I get a message Something went wrong. Please try again. This keeps happening whether I try the app or on PC. I can't get any further.

 

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15 REPLIES 15

‎10-11-2023 18:30

‎10-11-2023 18:30

Same thing is happening to me right now.

Best Answer

‎10-11-2023 18:38

‎10-11-2023 18:38

Me too. It's been happening since about 5pm EST

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‎10-11-2023 18:48

‎10-11-2023 18:48

Same here in England.  What's happening.  Will I lose my data? 

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‎10-11-2023 18:53

‎10-11-2023 18:53

Same here. Last sync was around 4pm Central.

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‎10-11-2023 19:02

‎10-11-2023 19:02

Same things just happened to me I did all the things they said might "fix" it but it did not help it won't sync to my Bluetooth or the app and when I try to log in it says "error" I am logged in with my email 

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0 Votes

‎10-11-2023 19:03

In response to IAmSuffering

‎10-11-2023 19:03

I hope they fix this in a hurry because I need my Fitbit I am very active most of the time on my weight loss journey and this app is what keeps me going because it shows my work and that even if I don't see results yet does not mean they are not their

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‎10-11-2023 19:10

‎10-11-2023 19:10

exactly tthe same here.. problems started at least a few hours ago (it is 4am and my watch did not sync anything  today.... 

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‎10-11-2023 19:31

‎10-11-2023 19:31

Same here, haven't been able to sync since around 4:30pm EST. Really frustrated

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‎10-11-2023 20:43

‎10-11-2023 20:43

Looks like it a Fitbit/google issue. There is a message on website saying they are investigating.

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‎10-11-2023 22:08

‎10-11-2023 22:08

Looks like everything is working again.

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‎10-11-2023 22:19

In response to Sharynhr

‎10-11-2023 22:19

still cannot connect my device to my Phone.... 

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0 Votes

‎10-11-2023 22:21

In response to Brebda

‎10-11-2023 22:21

oh now it does...sorry.(cannot erade my postß)

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‎10-12-2023 02:58

In response to Brebda

‎10-12-2023 02:58

How did you make it work? Mine is still not syncing!!! we have a steps competition at work. SOOO frustrated

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0 Votes

‎10-12-2023 04:04

In response to platanopower

‎10-12-2023 04:04

log off in the app

log in again

restart watch

restart bluetooth....

 

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0 Votes

‎10-12-2023 09:16

‎10-12-2023 09:16

This was happening to me but this morning it started to work again I would tell you how but I have no idea 

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