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Inspire 3 not syncing

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‎05-13-2024 10:06

‎05-13-2024 10:06

My inspire 3 won’t sync to my iPhone 12. I’ve only had the Fitbit for 4 months. I’ve tried everything. I have reset my phone and the Fitbit. Disconnected and reconnected the Bluetooth. I deleted the app and downloaded it again. And when I tried to sign in again it said something went wrong please try again. I tried 3 times and it just won’t work. I’m not happy about how this newly bought device is working. I don’t know what to do.

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1 REPLY 1

‎05-13-2024 10:37

‎05-13-2024 10:37

This seems to be a common problem with Fitbit devices for some reason and starting the whole setup process over again appears to be the only thing that reliably works to get things working again.

  • Uninstall the app
  • If the phone indicates that the Inspire 3 is BT paired with it, unpair it
  • Perform a Factory Reset on the device, which will display a Fitbit logo and a message to install the app
  • Restart the phone
  • Reinstall the app
  • Complete the setup process
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