Inspire 3 not transferring correct data

[SamFerris88]

Hi all my Fitbit isn't registering all steps and activity. Also it's not getting call notifications or live notifications for any of my approved apps. Is anyone else having or had these issues? Does anyone know how to fix it?

Moderator edit: clarified subject.

[ManuFitbit]

Welcome to the community @SamFerris88.

Thank you for sharing the details about your Inspire 3. Sorry to know the inconvenience.

Please make sure that you've tried the restart procedure as described in this article, then check if you continue to experience the same behavior. In the meantime, you can find more useful information about the accuracy of Fitbit devices and how to adjust your stride length and dominant hand settings here. 

On the other hand, make sure to follow all the steps listed here to resolve problems with notifications. This has been useful for other users experiencing the same problem. 

In addition to the steps mentioned earlier, make sure that you have the latest version of the Fitbit app installed and to check all the compatibility requirements here. Keep in mind that you need Android OS 10. or higher or Apple iOS 15 or higher on your phone and that you won’t see notifications on your Fitbit device if you turned on the Do Not disturb Icon or Sleep Mode. 

[SamFerris88]

Thank you managed to get it sorted out 

[ManuFitbit]

@SamFerris88 Thanks for letting me know that. 

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

Have a great day.