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Not syncing sleep information not correctly syncing

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Anyone else having this issue!!!? All the information is in my app it will not sync to the watch correct missing all sleep data

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7 REPLIES 7

I’m having the same issue

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Mine also stopped showing but is correct in the app.

 

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Same!!!!!!

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I saw that someone else had done a reset from the settings option on the
inspire 3. I tried it and I now see my sleep time and score!

Good luck, try a reset.
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I tried. Didn’t work. 

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I also tried that!!!! Did not work!!!! I did contact fitbit they said they are working on another update they did apologize but I'm certain this isn't my watch already tried all the troubleshooting nothing and I did not have this issue before the update! 

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New Inspire 3. Has not been giving me accurate sleep details. Hours significantly off.  Message: "Your tracker couldn't get a consistent heart rate reading while you slept." I have tried recommended fixes but still no details. This actually started with last model. Thought it was just failing.

This site page makes it unclear if the sleep details are still part of app: https://www.fitbit.com/global/us/technology/fitbit-app "Free App" column shows "Score Only" versus Premium: "Score Details"

Any clarification by FitBit would be helpful.

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