01-29-2025 15:59
01-29-2025 15:59
Since 4 days - only steps are recorded in the APP. No sleep time/ sleep index, no heart rate, just steps…
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Best Answer01-29-2025 16:41
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-29-2025 16:41
Swipe down from clock face to Quick Settings. Make sure you are set for Worn on Wrist rather than Clipped to Body, assuming wearing on wrist. If wearing with clip, won't get heart rate, which all of those other things depend on.
01-29-2025 16:41
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-29-2025 16:41
Swipe down from clock face to Quick Settings. Make sure you are set for Worn on Wrist rather than Clipped to Body, assuming wearing on wrist. If wearing with clip, won't get heart rate, which all of those other things depend on.
02-01-2025 00:03
02-01-2025 00:03
Thank you so much
no idea how the setting changed, but this helped to get everything back
Best Answer