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Inspire 3 screen has developed lines

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Fitbit inspire 3 has faint horizontal lines and no sensor lights showing, tried to reset when connected to the charger and tried to change the clock face but so far no luck wondering if anyone else has had and or rectified this issue or is a throwaway job?

Moderator Edit: Clarified subject

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Hi there, @Gibbo78. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Inspire 3 has developed lines, I understand your concern.

Since all the steps you tried didn't work, you have an Inspire 3 and report a corrupted screen, I need additional information from you that would best be shared privately. I’m sharing a link to a form for you to fill out so we can look into this further. 

This form is only meant for you to use, so let me know once you’re done. Click here to get access to it. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @Gibbo78. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Inspire 3 has developed lines, I understand your concern.

Since all the steps you tried didn't work, you have an Inspire 3 and report a corrupted screen, I need additional information from you that would best be shared privately. I’m sharing a link to a form for you to fill out so we can look into this further. 

This form is only meant for you to use, so let me know once you’re done. Click here to get access to it. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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My inspire 3 is showing faint horizontal colour lines and no sensor lights
are showing. It seems to still sync with my phone but it's essentially
unusable unfortunately.
I still have the original charging cradle and original silicone bands.
Any assistance would be appreciated
Yours sincerely
Ben Gibson
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