Inspire 3 screen stuck on a phone icon with a line through it

[Sydney103]

Since the last update. My inspire 3 has been blacked out with what looks like a phone icon with a line though it on the top 1/4 of the watch. Anyone know how to get rid of this annoying problem? Thank you

Moderator Edit: Clarified subject

[LZeeW]

Hello @Sydney103 and welcome to the Community.  That is one of the Status Indicators that is part of the latest firmware update.  9to5google  That icon means that your Fitbit isn't connected to your phone.  Your phone might be out of range.  You will see it, too, if you don't keep your Fitbit app running in the background. It is supposed to disappear in 3 seconds.  There are three other icons: Do not Disturb is on, your Sleep mode is on, or your battery is critically low.

[Sydney103]

Thank you! It was driving me crazy, so keep app running in background. 

[firePotato]

You can also turn off status tray in your Inspire 3's settings and the icons will stop popping up on your screen.

[AvaCarter]

The icon with a crossed-out phone means your Inspire 3 is not connected to your phone via Bluetooth. Turn on Bluetooth, open the Fitbit app, and restart the tracker if needed. If that doesn’t help, try reconnecting the device in your phone’s Bluetooth settings

[landerrose81]

My phone is in range as it’s right beside me. I don’t want to have to keep the app running.