Inspire 3 screen won't scroll

[BABradley]

Device is not scrolling through data to be reviewed. Small green dot at top of the screen after charged to 100%.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @BABradley. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Inspire 3 screen won't scroll. I will do my best to help you with this! 

If you haven't done so yet, please try the steps below:

1. From the Today tab in the Fitbit app, tap the devices icon at the top-left corner.
2. Tap your Fitbit device image. 
3. Near the bottom of the page, tap Sync Now.

If the above doesn't work, please restart your Fitbit device as suggested here How do I restart my Fitbit device? Note: Restarting the device doesn’t delete any data. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

[BABradley]

There is no icon in the top left corner after tapping the today icon!


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*Bab*

[BABradley]

None of the suggestions worked for me. The wrist device was sent back for replacement since it was still within warranty.