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Inspire 3 screen won't scroll

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‎10-22-2023 12:11 - last edited on ‎10-23-2023 10:30 by Fitbit Moderator

‎10-22-2023 12:11 - last edited on ‎10-23-2023 10:30 by Fitbit Moderator

My Inspire 3 will not scroll.  It was working great this am.  I tried the steps - connect to charger, hold buttons for 10 seconds- i saw the fitbit logo.  It still will not scroll.  Please advise me - I've only had it to weeks.  I did sign up for Premium free this morning

Moderator Edit: Clarified subject

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‎10-23-2023 10:32

‎10-23-2023 10:32

Hi there, @Ricegirl. Welcome to the Fitbit Community Forums. I'm sorry to hear about the issue with your Inspire 3. I understand where your concern is coming from. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎10-23-2023 10:32

‎10-23-2023 10:32

Hi there, @Ricegirl. Welcome to the Fitbit Community Forums. I'm sorry to hear about the issue with your Inspire 3. I understand where your concern is coming from. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

Let me know how it goes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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