Inspire 3 stopped syncing

[DBOWERSWIMMER]

My aspire 3 stopped sending data to my phone app. 


Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @DBOWERSWIMMER. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Inspire 3.

If you haven't done so yet, please try the tips and recommendations provided here Why won't my Fitbit device sync?

If the above doesn't work, please try the following:

• Unpair your Inspire 3 from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Inspire 3.
• If there is no connection, restart your Inspire 3.
• Once your Inspire 3 is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Inspire 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

Your post was moved to the Inspire 3 board for organization purposes.