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Inspire 3 stopped syncing

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My Inspire 3, which I've had about a month, stopped syncing with the app last night (10/21). I have done the usual steps, even went to the Google forums, no luck. It's almost like the bluetooth on the tracker stopped working.

I have an Android (v.13), Samsung A13. Help?

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112 REPLIES 112

Happy for us all!

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Finally!!! After I installed the latest update (for the 3rd time 🙄), I
still couldn't get it to sync. I deleted the device and added it back.
Took two more times but it finally synced! Yay!!!
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Same I’m also on Apple and have the same problem

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Same, this is ridiculous I’m also apple.

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Wow! I thought thos was just an android problem.
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I got mine to work today by: deleting the prior version of the app. Waiting a while, re-downloading the app from the app store. Turning off and turning back on my phone. Turning off and turning back on Bluetooth. At that point, it actually listed my inspire 3 as an option, which it hasn't all week. Then going into the Fitbit app, and re-setting up the device. It finally worked right away. Fingers crossed it works again tomorrow. If this happens much more, I'm going to switch to a Google watch....

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I have mine set up and it's keeping track of my steps but I can't get it to
send me my notifications like it used to. Very well could be something that
I have missed checking or something. Hopefully I can figure it out because
I like being able to know when I get a text message on my Fitbit
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User error I guess. I restarted my phone and now I am getting my text messages on my fitbit. 

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                                                                                                                           After installing the FitBit update yesterday and getting my FitBit to sync again (took several tries and a long time), there was an  Android update on my phone this morning .    I  decided to take one for   the team and installed it.   My FitBit is still  working!   

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Mine still doesn't work. It let's me type in the code, but doesn't pair
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Mine did that as well. I paired it thru Bluetooth and then went back in
and continued setup. I had to attempt syncing multiple times before it
finally took.
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I have the exact same phone and the exact same problem!

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Mine did this about 10 times, I then deleted the fitbit app, turned my
Bluetooth off, reset fitfit. Then turned my phone off and on again.

Downloaded the app, and turn in Bluetooth again, do the steps it tells you
to do. Put the phone right next to the fitbit while the fitbit is on charge
and pair, the pairing on my last successful attempt took a good 10 plus
mins mayb longer

I was frustrated as was doing all of the above and see everyone else's
working so why wasn't mine, gave it another few hrs then tried again and it
worked.

Good luck
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