Inspire 3 stopped vibrating when receiving notifications

[MelMarie704]

I changed no settings on the phone or watch and all of a sudden the vibrating notifications for text messages stopped working. 

I have checked the DND on the watch and all push notifications are on in the app setting.  I tried disconnecting the phone from the app and connected it again.  I am seeing the text message on the watch but the vibrating notification stopped.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @MelMarie704. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 stopped vibrating. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend restarting your Inspire 3 by following these steps. 

If the issue persists, please see Why didn't my Fitbit device alert me? 

[MelMarie704]

Thank you for responding.  I ended up doing a complete reset to my watch and it fixed the problem. 

[MarreFitbit]

@MelMarie704 Awesome! I'm glad to hear that your issue was solved. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.