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Inspire 3 text notifications not working

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‎02-28-2026 11:17 - last edited on ‎02-28-2026 16:12 by Fitbit Moderator

‎02-28-2026 11:17 - last edited on ‎02-28-2026 16:12 by Fitbit Moderator

This happened with my Inspire 2 too. Initially, I got texts and notifications from all apps, then texts stopped and I just got Discord, occasional Instagram notifications and Screen Time reports every Sunday (I had an iPhone SE3 until last Fall when I switched to an iPhone 15).

My Mom never had this happen with her Inspire 2, but then it happened on her 3. I rebooted hers, erasing all the data, and texts started coming through again. I have done absolutely everything - rebooting, forgetting devices on Bluetooth, sharing system notifications, turning on notifications in the Fitbit app and in settings app, letting. Currently I get Screen Time every Sunday and calls will show up. Any helpful ideas besides turning it on and off again? 

 

Moderator edit: clarified subject.

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4 REPLIES 4

‎02-28-2026 16:03

‎02-28-2026 16:03

Welcome back to the community forums @Snowhorse129. 

Thank you for providing the details regarding the Inspire 3. Thank you for trying to fix it on your own. 

 While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

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‎03-02-2026 07:32

In response to ManuFitbit

‎03-02-2026 07:32

The AI chat guy was no help. It said to restart my phone and I lost the conversation. It wasn't helpful anyway, it just suggested things I've already done a million times- restarting the device, forgetting it on Bluetooth, etc.

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‎03-04-2026 10:06

In response to ManuFitbit

‎03-04-2026 10:06

I still have not received any helpful information. Anyone besides the moderators have any other suggestions?

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‎03-05-2026 19:43 - edited ‎03-05-2026 19:43

In response to Snowhorse129

‎03-05-2026 19:43 - edited ‎03-05-2026 19:43

Thanks for the update @Snowhorse129 

I am sorry to hear that your experience with our Support team was not satisfactory this time.

However, they have shared a case or reference number with you. To ensure continuity and provide the best possible assistance, I kindly ask you to follow up with them using that number, as all your information is saved there. Thank you again for your understanding.

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