12-29-2023
10:54
- last edited on
12-30-2023
09:36
by
MarreFitbit
12-29-2023
10:54
- last edited on
12-30-2023
09:36
by
MarreFitbit
The unit won't charge. One of the two charger pin is defective. Newly received gift from Canada.
Moderator Edit: Clarified subject
12-29-2023 12:22
12-29-2023 12:22
Hi, @Totsie , if you believe a new device to be defective you can either return it to the store where purchased or get in touch with Fitbit Customer Support on Contact.fitbit.com .
Sense, Charge 5, Inspire 2; iOS and Android
12-30-2023 06:11
12-30-2023 06:11