02-06-2023
02:50
- last edited on
02-06-2023
12:42
by
MarreFitbit
02-06-2023
02:50
- last edited on
02-06-2023
12:42
by
MarreFitbit
Hi. The date on my Inspire 3 keeps jumping forward a day meaning I have to sync it on a daily basis to correct this. Any suggestions as to how to fix this permanently?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
02-06-2023 12:44 - edited 03-09-2024 06:24
02-06-2023 12:44 - edited 03-09-2024 06:24
Hi there, @Vars. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 3. @Talahthas Thanks for your help!
Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if you need to relink your watch, see How do I set up my Fitbit device?
Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
02-06-2023 03:08 - edited 02-06-2023 03:08
02-06-2023 03:08 - edited 02-06-2023 03:08
@Vars Welcome to the Fitbit community!
Sad to hear that your Inspire 3 isn't working properly. Please check your time zone settings. To do so, first tap your profile picture in the upper left corner in the Fitbit app. Then scroll down to app settings. Tap on that and make sure that Automatic Time Zone is activated.
02-06-2023 12:44 - edited 03-09-2024 06:24
02-06-2023 12:44 - edited 03-09-2024 06:24
Hi there, @Vars. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 3. @Talahthas Thanks for your help!
Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? or if you need to relink your watch, see How do I set up my Fitbit device?
Also, note that the time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?
If none of the above works for your, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...