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Inspire 3 won't respond

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‎12-26-2023 05:52 - last edited on ‎12-26-2023 09:03 by Fitbit Moderator

‎12-26-2023 05:52 - last edited on ‎12-26-2023 09:03 by Fitbit Moderator

It's been exactly one year since I purchased my Inspire 3 and for a couple of days I was having trouble with syncing it with my app. 

After finally rebooting it and getting it to sync, I got a notification to update tracker software. In the middle of the update, my watch disconnects from my phone and shuts down and I have not been able to get it to start anymore. 

Can someone please help. Is there a service center in India for Fitbit watches?

Moderator Edit: Clarified subject

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‎12-26-2023 09:06

‎12-26-2023 09:06

Hi there, @Kavyashah94. Thanks for stopping by in the Fitbit Community Forums. It's sad to hear that your Inspire 3 is still unresponsive despite all the steps you've tried so far. I understand where your concern is coming from. 

Regarding your inquiry, note that we don't have repair centers in any country where Fitbit trackers are sold.

Nevertheless, I've seen that our social media team has created a support case on your behalf. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

Maria | Community Moderator, Fitbit


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‎12-27-2023 21:29

‎12-27-2023 21:29

Im having the same problem right now. Versa 3. Not responding and only showing to ‘download the app to start’. Bluetooth Connection is not responding so versa is also not responding. 

Can somebody tell me what to do next?

thanks! 

 

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