08-15-2023 03:39
08-15-2023 03:39
So I’ve had my Fitbit for a month now and none of my workouts (walks, runs, swims, rides) have registered to Strava. I’ve deleted the connection between Strava and Fitbit multiple times and connected it again but still nothing.
When I start a workout on the Fitbit manually it tracks calories and zone minutes but it doesn’t track the distance covered. I’m thinking that might be the reason it also won’t register into Strava.
Hopefully someone can help me with this!
08-17-2023 13:48
08-17-2023 13:48
Good to see you for the first time in the community @EJ1995.
I'm sorry to know about the issue with Strava.
Before considering other options, try unlink and then re-link them, and see if your activities still aren't syncing. To link Fitbit and Strava accounts:
Please note that the following types of activities are not synced to Strava:
08-18-2023 02:47
08-18-2023 02:47
08-19-2023 11:08
08-19-2023 11:08
Thanks to you for the response @EJ1995 and for contacting the forums one more time.
On my first post I've provided you with the troubleshooting steps suggested in the case your device still have the option to work with, but if those tips didn't work I suspect that the app is no longer working on your device neither . I'm sorry, I didn't mentioned it before: The app is not available to work with Fitbit devices.