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Inspire 3 won't sync or pair anymore

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‎07-17-2023 01:46 - last edited on ‎07-17-2023 06:40 by Fitbit Moderator

‎07-17-2023 01:46 - last edited on ‎07-17-2023 06:40 by Fitbit Moderator

Hi all,

I noticed this morning that my Inspire 3 hadn't synched with the app for several weeks. I restarted the app, phone, and watch as indicated in the help articles and still no joy.

I've now performed a complete reset, removing and reinstalling the app, factory resetting the watch, and all the other steps outlined in https://community.fitbit.com/t5/Inspire-3/Inspire-3-won-t-pair-or-sync-with-my-phone-anymore/td-p/53... but I'm now stuck.

The phone can see the watch, but when I go to the initial pairing I am asked to enter the pairing code and then nothing... eventually times out and is unsuccessful. Eventually both the app and watch time out.

Any ideas?

Moderator Edit: Clarified subject

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‎07-17-2023 06:54 - edited ‎07-17-2023 06:55

‎07-17-2023 06:54 - edited ‎07-17-2023 06:55

Hi there, @FireFoxx74. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Inspire 3 before reaching out.

I've seen you contacted our Support Team after posting here and they've already assisted you. Nevertheless, please note that your case was forwarded to our higher tier of support for further checking. Someone will be in contact with you soon as they have the resolution for your Inspire 3. Stay tuned to your inbox!

Maria | Community Moderator, Fitbit


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‎07-19-2023 05:02

In response to MarreFitbit

‎07-19-2023 05:02

I am having the same problem. I’ve done all of the above mentioned. I now have it on the charger even though it is at 87%

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