Inspire 3 won't sync to any of my devices

[Zeeblauw]

I cannot sync my Inspire 3 to Fitbit since a week, after years of use. I tried it through my Samsung A34, my iPad 2017, my Windows laptop. I followed different online procedures, including reinstalling Fitbit on my phone. I also tried connecting through Google account instead of through Fitbit account. Nothing works. Help please!

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Zeeblauw. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 is still not syncing to any of your devices. I will do my best to help you with this! 

In addition to the steps you've done so far, I'd recommend trying the following in the order listed:

• Unpair your Fitbit device from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Fitbit device.
• If there is no connection, restart your Fitbit device.
• Once your Fitbit device is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Inspire 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

[Zeeblauw]

Very helpful and complete, thanks!

[MarreFitbit]

@Zeeblauw You're very welcome! I'm pleased to hear that the steps recommended did the trick. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!