Inspire 3 won't sync

[Nanafitbut]

It synced at 3am and nothing since.  I've stopped and restarted Bluetooth on my android tablet.  Tablet shows Bluetooth to fitbit.  I restarted my fitbit.   Help?

Moderator Edit: Clarified subject

[ManuFitbit]

Welcome to the forums @Nanafitbut.

Thanks for providing the details regarding your Inspire 3 and for restarting your Bluetooth and the device.

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

[Nanafitbut]

Fitbit is dead 😞  fortunately still under warranty 

[ManuFitbit]

Thanks for being back and the information @Nanafitbut.

I appreciate your feedback regarding the situation with your tracker.

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

[SaraDoll]

I had a similar issue, after going through the troubleshooting process step by step, it was discovered that it was an issue with my device. I am shopping it to the warehouse free of charge & will receive a new one!

[markballin]

My Inspire3 hasn't sync'd in four days. I've removed and reinstalled the app multiple times, restarted the device multiple times, stopped and restarted bluetooth multiple times. I'm at a loss.

[Nanafitbut]

Call/message support.  I hope it's under warranty.  They had me delete user data and when it came back on it kept saying download app.  No other suggestions... checked my warranty and are supposed to be sending me a replacement.