10-31-2024
14:25
- last edited on
11-04-2024
16:27
by
MarreFitbit
10-31-2024
14:25
- last edited on
11-04-2024
16:27
by
MarreFitbit
Tried to :
Delete app
Restart phone
Delete my watch in the app
Delete my inspite 3 Bluetooth
Help on google told me to charge it for 4 days and try again lol ?
Update: This is my screen
Moderator Edit: Clarified subject
11-04-2024 16:27 - edited 11-04-2024 16:28
11-04-2024 16:27 - edited 11-04-2024 16:28
Hi there, @JosianeBenoit27. Welcome to the Fitbit Community Forums. Thank you so much for following the suggested troubleshooting steps. I am very sorry for all the inconveniences this situation has caused.
As our Support Team has mentioned, we've already reported this situation to our team, they are aware of it and are working on finding a solution.
Nevertheless, I'd recommend upgrading to the FitBit App version 4.28.2 since it includes a Bug Fix. For more information, see How do I update the Fitbit app?
However, if you update to 4.28.2 and still encounter a syncing issue, I suggest you to restart your phone.
If restarting your phone still doesn't resolve the syncing issue, listed below are the recommended troubleshooting steps to solve these problems:
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11-07-2024 01:16
11-07-2024 01:16
In the google app store search for up,to,down app store with no commas (fitbit won't allow the name to be posted) the get a older working version of fitbit.
Fitbit themselves could roll back to previous versions that work. And it's obvious at this point fitbit bosses would rather we have a broken product that owning up to their failures.