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Inspire 3 won't sync

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Tried to :

Delete app

Restart phone

Delete my watch in the app

Delete my inspite 3 Bluetooth 

Help on google told me to charge it for 4 days and try again lol ?

Update: This is my screen

Moderator Edit: Clarified subject

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Hi there, @JosianeBenoit27. Welcome to the Fitbit Community Forums. Thank you so much for following the suggested troubleshooting steps. I am very sorry for all the inconveniences this situation has caused.

As our Support Team has mentioned, we've already reported this situation to our team, they are aware of it and are working on finding a solution. 

Nevertheless, I'd recommend upgrading to the FitBit App version 4.28.2 since it includes a Bug Fix. For more information, see How do I update the Fitbit app?

However, if you update to 4.28.2 and still encounter a syncing issue, I suggest you to restart your phone. 

If restarting your phone still doesn't resolve the syncing issue, listed below are the recommended troubleshooting steps to solve these problems:

  1. Update [Android] Fitbit App to 4.28.2.
  2. Open the Fitbit App, on the Today tab tap on Devices (Device icon, top left).
  3. Delete any connected Fitbit Trackers or SmartWatches, if any are shown.
  4. Go to Android Settings, Bluetooth (Connected Settings) and "Forget" any Fitbit Trackers or SmartWatches if any are shown.
  5. Restart phone.
  6. Open the FitBit App, re-add the Tracker or SmartWatch (via the Devices icon, top left).
  7. From the FitBit App, Today tab, Tap/Hold near to the top of the screen and then drag down to perform a manual sync.
Maria | Community Moderator, Fitbit


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In the google app store search for up,to,down app store with no commas (fitbit won't allow the name to be posted) the get a older working version of fitbit.

Fitbit themselves could roll back to previous versions that work. And it's obvious at this point fitbit bosses would rather we have a broken product that owning up to their failures.

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