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Inspire 3 won't sync

‎11-22-2025 00:02 - last edited on ‎11-22-2025 04:52 by Fitbit Moderator

‎11-22-2025 00:02 - last edited on ‎11-22-2025 04:52 by Fitbit Moderator

My Inspire 3 is less than 5 months old & the screen is stuck on ‘Sync from Fitbit app’ after trying to do an update. Called helpline & they couldn’t resolve the problem so I have to return it to Poland. Anyone else had this problem? It’s so frustrating 😏

Moderator Edit: Clarified subject

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‎11-22-2025 04:56

‎11-22-2025 04:56

Hi there, @Salcombegirl. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 is still not syncing. I understand how frustrating this can be.  

As you mentioned, I've seen that you contacted our Support Team before posting here and they've already assisted you. Even though I truly appreciate you took the time to come here and express your feelings towards your experience with your Inspire 3 and also want to find a resolution to your issue, my best advice is to keep the conversation with our team. Note for this kind of inquiries/cases/process, there's not so much we here in the forums can do for you as this is something that our team handles based on our policies. 

Thanks in advance. 

Maria | Community Moderator, Fitbit


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