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Inspire 3 not syncing with app

‎11-20-2025 23:03 - last edited on ‎11-21-2025 18:57 by Fitbit Moderator

‎11-20-2025 23:03 - last edited on ‎11-21-2025 18:57 by Fitbit Moderator

Inspire 3 stopped syncing with phone app. I have turned phone's Bluetooth on and off multiple times. I have turned my phone all the way off and back on. I have uninstalled and reinstalled the Fitbit app multiple times. Went into settings on the Fitbit device, it's asking me to install the Fitbit app, but when I do, there's no option to pair the device with the app. Now the device screen is stuck on "download the app." But I have, and there's no change, and now I can't use the watch at all for anything.
I am beyond frustrated and angry.

 

Moderator edit: clarified subject.

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1 REPLY 1

‎11-21-2025 18:57

‎11-21-2025 18:57

A warm welcome to the forums @Diefenbaker937. 

Thank you for taking the time to share with me the information about this difficulty with your Inspire 3. Sorry to know the inconvenience and thanks for trying to fix it on your own. 

If this issue is still ongoing, please take a look at the following help article: Why can't I set up my Fitbit device?

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