11-20-2025
23:03
- last edited on
11-21-2025
18:57
by
ManuFitbit
11-20-2025
23:03
- last edited on
11-21-2025
18:57
by
ManuFitbit
Inspire 3 stopped syncing with phone app. I have turned phone's Bluetooth on and off multiple times. I have turned my phone all the way off and back on. I have uninstalled and reinstalled the Fitbit app multiple times. Went into settings on the Fitbit device, it's asking me to install the Fitbit app, but when I do, there's no option to pair the device with the app. Now the device screen is stuck on "download the app." But I have, and there's no change, and now I can't use the watch at all for anything.
I am beyond frustrated and angry.
Moderator edit: clarified subject.
11-21-2025 18:57
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-21-2025 18:57
A warm welcome to the forums @Diefenbaker937.
Thank you for taking the time to share with me the information about this difficulty with your Inspire 3. Sorry to know the inconvenience and thanks for trying to fix it on your own.
If this issue is still ongoing, please take a look at the following help article: Why can't I set up my Fitbit device?
Best Answer