Inspire 3 wouldn't sync

[Noneedtoknowmyn]

My inspire 3 wouldn't sync with my phone. Restarted Fitbit and phone. Didn't work. So I uninstalled the app and reinstalled it. It told me to log in with Google but won't complete the move to Google. So now I can't log into Fitbit at all. Help
There's no way to just log in. It forces me to Google but keeps saying something went wrong

[Noneedtoknowmyn]

I tried to get help with live chat but after 18 minutes no one came on to help.  Now I can't log back in to live chat!!

[Odyssey13]

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[Julia_G]

Hi, @Noneedtoknowmyn there was a widespread issue with logging in on Android phones yesterday (and possibly the day before) for both Fitbit and Google logins, but all appears to be back to normal now, so hopefully you are able to log in.

[djk618]

My fitbit quit working last week and I thought it was because I didn't charge it. However, it is charged but stuck on info from 10/12/2023. I've tried the instructions to be reboot it several times but my fitbit is not updating. Please advise!

[djk618]

My Bluetooth was active on my cell phone during the update process. I turned off blue tooth on my cell phone and restarted the fitbit app on my phone.

Now my fitbit is working properly.

[SunsetRunner]

I was having the same problem.  I danced all the dances like turning bluetooth off and on. restarting the software, blah blah blah..  Finally I deleted the software off the phone and re-installed it from the cloud.  For me the software didn't demand I log in with Google, and gave the option to log in with Fitbit password as I always have.  I'm on an iPhone and don't do a lot of "Google stuff".  So I tried to install a device(The Inspire 3) and it worked, although the pairing took close to 15 minutes.  Both the phone and tracker were fully charged.  Maybe give it more time??

Just so you know the issue I was having to see if yours is similar:

when setting up the "new" device the phone said it found it, but when pairing the tracker vibrated but did not show a number.  The phone asked to punch in the pairing number.  I touched the tracker screen, and the number did show.  I entered that and the phone said" connecting"  for a long time.  When I looked at the Bluetooth settings on the phone it said the tracker was connected, however the software said nothing was paired, which I think is impossible.  After deleting and re-loading the software on my phone it took around 15 mins to pair but it did work and they are syncing now.  

[Noneedtoknowmyn]

Thanks for getting back to me! I was actually able to log back in once
Fitbit corrected their issue. It was them, not my phone or my tracker. I
guess I learned that I shouldn't immediately panic but should wait to see
what happens!!