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Inspire won't sync unless properly

yesterday - last edited yesterday by Fitbit Moderator

yesterday - last edited yesterday by Fitbit Moderator

Hi

Inspire 3 with iPhone 13 using iOS18.5

Recently my watch has stopped synching for days even thought he App is running in the background.

I have to manually open the app.

Sometimes I can return to the App after it successfully syncs and see that the prior days data has been forgotten or returned to a lower step count from earlier in the day.

For instance, last night I was on 10,000 steps, this morning the figure for yesterday is 390 steps! Sync it again and it reverts after a few seconds to 10,000.

Moderator Edit: Clarified subject

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yesterday

yesterday

Hi there, @Bouncyt. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Inspire 3 is not syncing properly. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, please follow the troubleshooting steps provided here Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


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