Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My heart rate for the day is stuck

Replies are disabled for this topic. Start a new one or visit our Help Center.

My heart rate for the day is stuck on Tuesday. It has not rolled over to the next day yet. 

Best Answer
0 Votes
6 REPLIES 6

@Ellessque , A warm welcome to the Community! Thank you for your message and information. 

To avoid misunderstandings could you please confirm if the issue is on the Fitbit app or on the Inspire 3?

If it's on the tracker, please verify that the green LEDs are blinking. 
If they are not, please hold both buttons on the tracker to see the quick settings. 
Make sure that the tracker is on wrist mode and not on clip mode. 

To change the setting just tap on it. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes

My inspire had the same type of problem and after only a couple of months they had me return it for a replacement. HOWEVER today I received a email it would be mail but is a REFURBISHED one when is not good business again. This has become an embarrassment for me to even admit all that’s happened with Fitbit and the frustration I have had to endure. 

Best Answer

And this is after 10 years of owning one or another of their products. 

Best Answer

It is the App. I can see my heart rate at any given time on the app and on the device.

I just can't see the daily chart. It skipped Wednesday and Thursday. It finally started graphing again today. 

 

This is the second time since the last update for the App.

Best Answer
0 Votes

I really go out of my way to stay away from Apple products.....so I'm all in on Fitbit. However, this go around is concerning. I never had issues with the old Inspire.

I might have to consider an apple watch or Oura ring 🤮

Best Answer
0 Votes

I totally agree with checking for something other than Fitbit. After 10 years service and products and not reliable 

Best Answer
0 Votes