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NEW UPDATE HR OFF BY 80bpm!!!

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‎10-29-2023 15:06

‎10-29-2023 15:06

This is just ridiculous! I bought a brand new Fitbit a week ago thinking that was the problem. The heart rate monitor is wildly inaccurate! I’ve done everything I can think of the fix it. I’m really update!!!! It was working great until the update. Does anyone know if this is going to be fixed?

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‎11-04-2023 13:46 - edited ‎11-04-2023 13:46

‎11-04-2023 13:46 - edited ‎11-04-2023 13:46

It's good to see you participating in the community @Bschu1987.

Thank you for sharing the details regarding the difficulty to get a correct heart rate. I'm sorry to know it.

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. Please, keep an eye on your inbox.

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