help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Need help tacking my Fitbit order

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-14-2024 00:01 - last edited on ‎02-14-2024 06:19 by Fitbit Moderator

‎02-14-2024 00:01 - last edited on ‎02-14-2024 06:19 by Fitbit Moderator

I have ordered a new fitbit inspire 3 but I'm trying to find out about the delivery but it's just not coming up plus I have sadly put in the wrong mobile number by accident 😢 what do I do 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎02-14-2024 03:15

‎02-14-2024 03:15

Welcome to the Fitbit community, @Sassysarah87!

If you've ordered your new Inspire 3 directly at Fitbit, I'd suggest contacting the support team as they should be able to track your order to check the delivery state.

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer

‎02-14-2024 06:23

In response to Talahthas

‎02-14-2024 06:23

Hi there, @Sassysarah87. Welcome to the Fitbit Community Forums. It's sad to hear about the inconveniences you're having with your Fitbit order. I understand how you must be feeling. We're here to help! 

I've seen you followed @Talahthas' advice and contacted our Support Team after posting here. If you have any questions regarding the outcome of your case, please don't hesitate to reach out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Thanks in advance! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes