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New Device Issue

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‎02-23-2024 12:14

‎02-23-2024 12:14

Set up a new Inspire 3 device on Feb 22 and it shows data from previous weeks, How can I trust the data from Feb 22 sleep when it shows sleep data from weeks ago. Called support, I was told its  a new device.  If this is true and the app displays information about , Awake time,REM. Light and Deep from other weeks. why do I need the Inspire device?  I just need the app. Where did the app get the information. I had a device years ago but have not used it in years and there was a recall on it. Still didn't get a replacement. My wife bought one for me as a gift.

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‎02-23-2024 14:31

‎02-23-2024 14:31

Are you sure it is showing sleep data and not just calorie burn data?  I could explain calorie burn data, but not if you say sleep data.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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