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New Fitbit Inspire 3 HR Update

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‎10-06-2023 05:56

‎10-06-2023 05:56

I’m 76 years young and use my Fitbit to track my Heart rate, sleep and steps - DAILY for the last 5 years. Since this new update, my sleep has not registered correctly (despite syncing several times,  removing the app and reloading and updating the app). Not to mention that the color scheme is awful! Is there anyway that I can go back to the previous version BEFORE THE UPDATE? This is awful!!!

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1 REPLY 1

‎10-12-2023 19:00

‎10-12-2023 19:00

@NonaJoJo , A warm welcome to the Community! Thank you for your message and feedback about the app. 

Regarding the sleep: 
Swipe down from the top of the screen to access quick settings.

Make sure that the Inspire 3 is on wrist mode and not on clip mode.

The following conditions can prevent sleep recording:

- You record your sleep using the app instead of the tracker's automatic sleep detection.
- The tracker's battery is almost empty when you go to bed (below 25%). This prevents the pulse from being recorded regularly.
- You use the metal bracelet while sleeping
- You sleep less than 3 hours.
- The bracelet is too loose or too tight on the wrist. You should be able to put your index finger between the bracelet and your arm without much resistance so that your pulse is recorded regularly and sleep phases can be recognized.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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