09-15-2024 20:09
09-15-2024 20:09
Dear,
Since a few days I have a new heart rate visualisation in the app. I only see my heart rate zones in a graph. The minutes per zone (peak, energetic, fat burning) are no longer available and are all at 0. Can this be solved please or can I return to the old visualisation ? Moreover the minutes per zone for a longer period than a day are not there.
Heidi
09-17-2024 00:56
09-17-2024 00:56
I have exactly the same problem if it's any comfort. Unstalling and reinstalling the app together with powering the phone off and back on have likewise failed. I'm hoping it's a back end problem that Fitbit are working on and can fix. Fingers crossed !
09-17-2024 02:22
09-17-2024 02:22
Ik have the same problem. The condition rate (Vo2max) has also gone. I hope it can be fixed soon.
09-18-2024 05:14 - edited 09-18-2024 05:14
09-18-2024 05:14 - edited 09-18-2024 05:14
The condition score is still on the app. You have to scroll down to see it. I hate these random changes!
09-18-2024 06:41
09-18-2024 06:41
09-18-2024 15:59
09-18-2024 15:59
Doesn't work for me. Info when scrolling down on heart rate zones is all 0 min / 0%. And I can assure you I trained the last days so it should have data.
09-18-2024 17:38
09-18-2024 17:38
Yep, the same for me. All zeros for the heart rate zones for the past 10 days or so. Can only hope Fibit sorts it out at the back end. But I'm not holding my breath 😬.
09-19-2024 13:05
09-19-2024 13:05
I have the same issue with my Charge 2. Like HK_Eagle, I have unintalled/reinstalled and cycled the phone. Hoping there will soon be a resolution.