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‎10-26-2023 16:08

‎10-26-2023 16:08

My Inspire is connected to my android phone re the app, but i get no notifications of messages

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2 REPLIES 2

‎10-26-2023 18:41

‎10-26-2023 18:41

Hi @JanK3 - There are a lot of possible reasons why this may be happening. Here is the link to the troubleshooting article on Fitbit. Hope it helps.

Scott | Baltimore MD

Charge 6; Inspire 3; Luxe; iPhone 13 Pro

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‎10-28-2023 11:10 - edited ‎10-28-2023 11:11

In response to Baltoscott

‎10-28-2023 11:10 - edited ‎10-28-2023 11:11

Hi @JanK3. Welcome to the forums.

Thank you for providing the details regarding your Inspire 3. Sorry to know about that.

Please, in addition to the current information provided by @Baltoscott,  make sure your phone meets the requirements listed here.

Also, please make sure if the Sleep Mode and DND settings are turned off. If these settings are on, your tracker won't vibrate or turn on when receiving any type of notifications. You'll find more details about these settings here. Besides that, make sure the Show Previews is set to Always or When Unlocked for your preferred apps under your phone's settings > Notifications.

If the issue persists after double checking the above settings, give a try to the following:

  1. Forget your Inspire 3 from the Bluetooth settings.
  2. Turn off other Bluetooth settings nearby.
  3. Force quit the Fitbit app and restart your Inspire 3.
  4. Open the Fitbit app and pull down on the screen to force a manual sync.
  5. Try receiving a call or text notification to test your tracker.
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