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O2 saturation

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‎09-12-2023 08:53

‎09-12-2023 08:53

My Inspire 3 tracked my O2 saturation for a couple nights when I began using it last week but now isn't recording any data for it. It shows on the screen of my inspire but there is no value and it isn't showing on the tracker on my laptop or phone. Other sleep data is displaying. 

 

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‎09-13-2023 03:25

‎09-13-2023 03:25

Hi, @Loretta55 Welcome to the community, You may find this article useful, How do I track blood oxygen saturation (SpO2) with my Fitbit device? It includes the advice - 

  • You must get at least 3 hours of quality sleep. Data is only collected when you’re still. If you move a lot during your sleep or the sleep session is too short, you might not get SpO2 data.

I hope this helps but please post here again if you are still stuck.

Cheers

 

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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‎09-14-2023 12:51

In response to Gr4ndp4

‎09-14-2023 12:51

Welcome to the forums @Loretta55.

I'm sorry to know the situation with your tracker. Thank you for providing the details regarding the issue. 

In addition to the helpful information provided kindly by @Gr4ndp4, I'd suggest make sure your device is running the latest version. For more information on updating your tracker, see How do I update my Fitbit device? For more information on the availability of Fitbit SpO2, see fitbit.com.

If you removed the SpO2 app from your device, reinstall it in the Fitbit app on your phone:

  1. With your Fitbit device nearby, in the Fitbit app, tap the Today tab > your profile picture > your device image.
  2. Tap Gallery  
     
      Apps tab.
  3. In the list of apps, tap SpO2 > Install > Install.

You should be able to see your SpO2 trends in the Health Metrics tile in the Fitbit app on your phone. To get SpO2 information, you need to: 

  1. Wear your device for at least a full day, including to sleep at night.
  2. In the morning, open the Fitbit app and tap the Health Metrics tile.
  3. Swipe up to find the Oxygen Saturation (SpO2) tile.

If you still don't receive your SpO2 information, please follow the steps listed here below: 

  1. Verify if your Fitbit profile has the correct location and time zone.
  2. Open the Fitbit app, tap your profile icon > Inspire 3 > Apps > SpO2.
  3. Make sure all the permissions are enabled.
  4. Restart your tracker to refresh its performance.
  5. Tap Today at the bottom of the Fitbit app and pull down on the screen to force a manual sync.
  6. Wear your tracker slightly higher on your wrist to sleep and sync it with the Fitbit app once you're awake to check your details.
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