Readiness score stuck on calibrating after recent update

[CDubey]

I ran the update 2 days ago and my readiness score seems to be stuck in a calibrating mode.  It tells me to wear for 7 days.  I am concerned there is a glitch.  Any ideas?

[jennarauwerda]

I’m having the same problem. 

[UserVersa4]

Oh I thought it was me. Thank you, I’m also seeing this for the past few days now.

[mlear]

I’m having the same issue

[Allyne]

And I am having that same issue. I have tried everything that is recommended 

[JCD123]

And I am having the same problem for the last 3 days.

Clearly there is a glitch.

[Akiharanza]

Spoke to support, they are aware of the glitch and to wait for an update. My hope is it will pull through the historical readiness. 

[DHG10]

Thanks for saving the rest of us the need to contact support! Hope they fix it soon. 

[swampf0etus]

Exact same issue. Started over a week ago with the last update. All my readiness history also gone. My Fitbit is a Charge 6. 

[mwoz2]

I have the same problem.  Is there a fix for it?

[JCD123]

I called support in the US this morning.

The glitch is at their end.

They are working on an update for the App to address this widespread issue. They are hoping to be able to reinstate the lost data as well, but not sure.
Perhaps by the end of the week.

John

[Griff20]

I am having same issue 

[Griff20]

Any eta on fix?

[Griff20]

I have a luxe

[JCD123]

End of the week, maybe.

[Griff20]

Thanks for the update

[mell1960]

Same here. 

[Bill_209]

The latest 4.26.1 App update reportedly resolves this issue.  My app just updated itself this morning.

[Palliem]

Interesting—I have that update and mine still says “calibrating.” 

[Bill_209]

Okay, so that pretty much confirms that I got that wrong.  Sorry for the confusion.

I let my Premium subscription expire, so I don't get Readiness scores anymore.