Resting heart rate missing Inspire 3

[Kmaj84]

I have new fitbit - Inspire 3 and I saw that it didn’t show resting heart rate. I checked in settings and the button related to heart rate is turned on. 

Moderator Edit: Clarified subject

[Julia_G]

Hi, @Kmaj84 @if you swipe up on your Inspire 3 and keep swiping you should see your current heart rate and your resting heart rate.

[Kmaj84]

On my Inspire 3 device i can see it, but resting heart rate not synch on fitbit app since two days.

[Baltoscott]

@Kmaj84 — Try restarting your Inspire 3. (Swipe down until you get to the gear icon and then swipe up to get to ‘restart.’) If that doesn’t work, go through the sync troubleshooting steps you can find here.

[Kmaj84]

I did all the troubleshooting steps and unfortunately it still doesn’t work.

[YojanaFitbit · Accepted solution]

Hi there, @Kmaj84. Nice to see you around the Community Forums. Thanks for the details provided in your post about the issue with your Inspire 3.

@Julia_G and @Baltoscott thanks a million for your help.

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. We really appreciate the time you took to troubleshoot your Fitbit. Hope this gets resolved soon.